Support made simple at BF apps

Support at a big company usually means a maze: pick a category, wait in a queue, repeat yourself three times. BF apps is one person, so support works the way it should: fast and direct.

Three ways to get help

1. Ask the AI assistant. On the Support page there is now an "Ask AI" tab. It knows Barcly and MiniTravels inside out: features, settings, offline mode, data export, Nutri-Score, itineraries. It answers instantly, day or night. Most questions end right there.

2. Watch a tutorial. The Tutorials tab has full video playlists for both Barcly and MiniTravels, updated automatically whenever a new video goes live. Sometimes seeing it done is faster than reading about it.

3. Open a ticket. Still stuck? Fill in the short form on the Support page, or write directly to bfappsofficial@gmail.com. Replies usually land within a day, and they come from the person who actually wrote the app.

No account required

You do not need to sign up anywhere to get support. Barcly does not even need an account to work, and MiniTravels only asks for one to sync your travels. Nothing about your support request is tracked or sold.

Check the changelog first

Many "is this a bug?" questions turn out to be "this was fixed last week". The Changelog tab lists every version of every app with what changed, so you can check before writing.

That is the whole system. One person, three doors, and an answer that actually helps.